Skip to content

Our HVAC Services 

Convenient and Affordable Services to Keep You and Your Family Comfortable! 

Frequently Asked Questions

 

 
1. What areas do you serve?

We are based in Goldsboro, NC and proudly serve families and businesses throughout Wayne and Wilson Counties and surrounding Eastern North Carolina communities.
 
2. Do you offer emergency repair services?

Yes. Heating and cooling breakdowns don't wait for business hours, so we offer 24/7 emergency repair services to keep your home or business safe and comfortable day or night.
 
3. How do I know if I need to repair or replace my HVAC system?

If your system is more than 10 to 15 years old, needs frequent repairs, or is causing your energy bills to spike, a replacement is usually the smartest, most cost-effective choice. We provide free estimates on system replacements to help you weigh your options.
 
4. Do you offer preventative maintenance agreements?

Our annual comfort agreements keep your system running smoothly and include:
  • Two precision tune-ups per year (one heating, one cooling inspection).
  • A 15% discount on all parts, labor, and repairs.
  • Priority service within 24 hours of your call.
 
5. Are your technicians licensed and insured?

Absolutely. We are a fully licensed and insured, family-owned business. Our certified technicians undergo training to service and install all major makes and models safely and correctly.
6. How often should I change my air filters?

For standard 1-inch filters, we recommend changing them every 30 to 90 days. If you have pets or allergy sufferers in the home, checking them monthly keeps your air cleaner and prevents strain on your system.
7. Do you stand behind your work with a guarantee?

Yes, your comfort is our reputation. We back all of our HVAC services with a 100% customer satisfaction guarantee. If something isn't right, we will make it right.

We Proudly Offer Energy Service Agreements! 

Our Agreements Include: 
  • One heating and one cooling inspection per agreement period.
  • 15% discounts on all repairs, parts, and labor.
  • Priority service within 24 hours of placed service call.
  • $100 diagnostic charge for weekends, holidays, and after hours.

Is your air conditioner system broken or in need of repair? 

Tell us what's going on and we'll get it fixed!